Long before she had a factory of her own, Maryati had already failed once trying to break into cosmetics. Back then she and her family worked as production brokers, matching other people's products with factories that could make them.It did not end well. One factory she visited, in Bekasi, West Java, turned out unable to meet the quality it was supposed to deliver.
"The quality was really bad. Some of it had mold, the soap density was off, and the scent was heavily chemical. In the end we lost hundreds of millions," Maryati recalled.
That failure became a turning point. She began to see that cosmetics couldn't run on just churning out products and selling them heedlessly. A real grasp of formulation, production, and quality standards was what it took to deliver something genuinely good.
"That's when it clicked. I just wanted to build my own factory, a good one, with guaranteed quality," she said.
Maryati returned to Indonesia in 2015 after finishing her doctorate, and set about learning how to build a cosmetics business. A year later, with her husband and her colleague apt. Fina, she began building the company from nothing.
The first factory was called CV Garuda Mas at its founding, and production ran out of the modest house Maryati had rented to get the venture off the ground.
The first product she and her team made was Javalgae soap, produced for the network-marketing company PT Natural Nusantara (NASA) in Yogyakarta. "In the early days I wasn't marketing my own brand yet. I was helping with PT NASA's production," Maryati explained.
Things ran along normally until the Covid-19 pandemic, which at one point brought Indonesia's economy to a standstill. Demand had actually been rising beforehand, one of their private labeling products, had at one stage sold tens of thousands of units a month.
The pandemic stopped the order. "Just three months after Covid hit, there were no orders at all," Maryati said.
That left her with a hard decision. Of around 30 employees, she could keep only five.
"I gave the staff their holiday bonus as I let them go. It was so hard for me, but what else could I do? There was simply no work, no production," she recalled, the hurt still visible.
Once things at the factory began to recover, Maryati brought back the workers. The turn came when one of their private labeling products took off after the pandemic.
"That's really where it started. That's when I began thinking about my own brand, Happy White, right around the time production had stopped. I just kept racking my brain over how to survive," she said.