Deskripsi
Capaian Pembelajaran
Yang Kamu Pelajari
Item Penilaian

Deskripsi

The Hotel I (Introduction to Hotel) course equips students with terms in hospitality, its organization, and duties, as well as the functions of each part in the hotel organization. This course equips students with basic materials as a basis for the next course, namely hotel 2 (HOSPITALITY INDUSTRY).

Capaian Pembelajaran

  • Mastering the Hospitality Industry
  • Mastering the history of the hospitality industry
  • Understanding the characteristics of the hospitality industry
  • Analyzing Hotel Organization

Yang Kamu Pelajari

1) Hotel Definition
2) Hotel Classification based on :
- Patronage
- Size
- Location
- Facilities
3) The Organization chart of a Hotel
4) Front Office Department
5) The Organization Chart of Front Office Department
6) The Job description of Front Office Department
7) Housekeeping Department
8) The Organization Chart of House Keeping Department
9) The Job Description of House Keeping Department
10) Food and Beverage Department
11) The Organization Chart of Food and Beverage Department
12) The Job Description of Food and Beverage Department
- Restaurant
- Room Service
- Bar
- Kitchen
13) Laundry Department
14) The Organization Chart of Laundry Department
15) The Job Description of Laundry Department
16) Hospitality industry activities

Item Penilaian

1.       Observation

2.       Participation

3.       Performance

4.       Written test

5.       Oral test

6.       Questionnaire